This page was updated on May 27, 2026.

Shipping, Returns, and Order Cancellations

Shipping Policy

Domestic (US) Orders

USPS Priority Mail shipping (1-3 business days) is available for all domestic orders.

You can view the shipping costs from your shopping cart by inputting your zip code. The shipping cost will be updated as you add or remove items from your cart.

International Orders

International shipping is currently unavailable. If you’d like to order to a country other than the United States, please contact me.

Fulfillment Time

Orders are filled within 72 hours of being placed, then shipped at the earliest opportunity (usually same day or the next day). There may be a delay of 1-2 days in shipping if it’s a weekend/holiday.

Return Policy

Returns are accepted if the items are unused and in good condition.

In most cases, when you make a return you’ll need to pay the shipping cost. Exceptions to this can be made if there is something wrong with your order.

Make a Return:

Repackage the item (in the original packaging if possible).

Email daz@hermesofvalis.com with your Order # and the reason for your return. You’ll receive a reply with further instructions. At this time, if you mail your return, you will need to cover the shipping costs. You can use the shipping method and carrier of your choice.

Once your return has been received, if the items are unused and in good condition, store credit in the amount of your purchase will be made available to you in the form of a digital coupon.

Order Cancellations & Refunds

Please contact me as soon as possible to cancel an order. Email me at daz@hermesofvalis.com.

If your order hasn’t shipped yet, a full refund will be issued. If your order has already shipped, then you will need to send the item back in order to receive a store credit. Follow the procedure for making a return. Once the items have been received, I’ll provide you with a code for store credit.

Service Cancellation & Refund Policy

Services booked can be cancelled by the client if 24 hours notice is given. Cancellations or no-shows are not eligible for a refund. Services must be paid in advance.