This page was updated on April 11, 2023.

Shipping, Returns, and Order Cancellations

Shipping Policy

Domestic (US) Orders

USPS Priority Mail shipping (1-3 business days) is available for all domestic orders.

You can view the shipping costs from your shopping cart by inputting your zip code. The shipping cost will be updated as you add or remove items from your cart.

International Orders

International shipping is available via USPS to the following countries: Canada, Mexico, the United Kingdom, New Zealand, and Australia. To date, I have filled one order to Australia, but the other shipping methods have not been officially tested. If there is a huge discrepancy between the actual shipping costs versus the amount charged at checkout, I will reach out to you to see if you would like to help fill the gap or cancel your order at no charge.

If you would like to order to a country not listed, please reach out to me and I will try to set that up.

Promotions that include free shipping do not apply to International orders.

Fulfillment Time

Orders are filled within 24 hours of being placed, then shipped at the earliest opportunity (usually same day or the next day). There may be a delay of 1-2 days in shipping if it’s a weekend/holiday.

Return Policy

Returns are accepted within 60 days of purchase for store credit.

In most cases, when you make a return you’ll need to pay the shipping cost. Exceptions to this can be made if there is something wrong with your order.

Make a Return:

Repackage the item (in the original packaging if possible).

Email daz@hermesofvalis.com with your Order # and the reason for your return within 60 days of purchase. You’ll receive a reply with further instructions. At this time, if you mail your return, you will need to cover the shipping costs. You can use the shipping method and carrier of your choice.

Once your return has been received, store credit in the amount of your purchase will be made available to you in the form of a digital coupon.

Order Cancellations & Refunds

Please contact me as soon as possible to cancel an order. Email me at daz@hermesofvalis.com.

If your order hasn’t shipped yet, a full refund will be issued. If your order has already shipped, then you will need to send the item back in order to receive a refund. Follow the procedure for making a return. Once the items have been received, your refund will be issued.

Service Cancellation & Refund Policy

Services booked can currently be cancelled or rescheduled by the client at any point for a full refund.

Loyalty Rewards Program

You must be subscribed to email to participate in the rewards program.

  • Earn 1 Pentacle for every $100 spent in the shoppe (does not include shipping costs) : 10 Pentacles = 33% off coupon
  • Earn 1 Wand for every Tarot & Astrology session or consultation package: 10 Wands = free hour long Tarot reading
  • Earn 1 Cup for every review and new client referral: 10 Cups = $25 gift certificate
  • Earn 1 Sword when you share your Hermes of VALIS loot on socials + tag @dazmondnatalie #hermesofvalis: 10 Swords = free product

This is Version 1.0 of the loyalty program and it’s subject to change at any time.